EligibilityFailureReasonEnum
An enumerated type that defines the different reasons why an order, or an individual line item within an order is not eligible to be cancelled.
No calls use EligibilityFailureReasonEnum.
Enumeration Values
| Value | Description |
| CANCEL_WINDOW_ELAPSED | This enumeration value indicates that the order cancellation request cannot be initiated since the time window alloted for order cancellations has expired. |
| CANCELLATION_EXIST | This enumeration value indicates that the order cancellation request cannot be initiated since an open order cancellation request already exists for the order. |
| CASE_EXIST | This enumeration value indicates that the order cancellation request cannot be initiated since a case or inquiry exists for one or more line items in the order. |
| CHARGEBACK_OPENED | This enumeration value indicates that the order cancellation request cannot be initiated due to a chargeback opened on the cancellation transaction. |
| CROSS_SITE_ORDER | This enumeration value indicates that the order cancellation request cannot be initiated since the order is a cross-border trade order, and cross-border trade orders cannot be cancelled using the Post-Order API. |
| DELETED_BUYER | This enumeration value indicates that the order cancellation request cannot be initiated due to the buyer no longer existing in eBay's database. |
| DUPLICATE_LINEITEM | This enumeration value indicates that a duplicate line item ID exists for the order cancellation request. |
| ELV_RETURN_OR_REVERSAL_EXISTS | THIS ENUMERATION VALUE IS DEPRECATED |
| FULL_REFUNDED_LINEITEM | This enumeration value indicates that an order cancellation request was blocked because one or more line items in the order have already been fully refunded. |
| FULL_REFUNDED_ORDER | This enumeration value indicates that the order cancellation request cannot be initiated since the order has already been fully refunded. |
| IN_STORE_PICKUP_READY | This enumeration value indicates that the status of the In-Store Pickup order is 'Ready for pickup', so it is too late to cancel the order. |
| INSTORE_PICKUP_MADE | This enumeration value indicates that the order cannot be cancelled since one or more line items of an In-Store Pickup order has already been picked up by buyer. |
| INTERNAL_SYSTEM_ERROR | This enumeration value indicates that a system error has occurred, and that the user should try the call again after some time. |
| INVALID_LINEITEM | This enumeration value indicates that an invalid line item ID exists for the order cancellation request. |
| INVALID_ORDER | This enumeration value indicates that an invalid order ID was used for the order cancellation request. |
| INVALID_USER | This enumeration value indicates that one of the user IDs is invalid. |
| ITEM_LEVEL_ELIGIBILITY_FAILURE | This enumeration value indicates that the order cancellation request cannot be initiated since one or more line items within a multiple line item order failed the eligibility check. |
| PARTIAL_CANCEL_NOT_ALLOWED | This enumeration value indicates that the order cancellation request cannot be initiated since only full orders can be cancelled with the Post-Order API, and not a subset of one or more order line items within a multiple line item order. |
| PARTIAL_QUANTITY_NOT_ALLOWED | This enumeration value indicates that the order cancellation request cannot be initiated since the Post-Order API does not allow partial quantity cancellations for a line item. For example, if a buyer bought a quantity of 4 of the same line item, that buyer would have to cancel the whole line item and not just a quantity of 1, 2, or 3. |
| PARTIAL_REFUNDED_ORDER | This enumeration value indicates that the order cancellation request cannot be initiated since the order has already been partially refunded. |
| PAYMENT_PENDING | This enumeration value indicates that the order cancellation request cannot be initiated at the moment since the order has a pending payment. |
| PAYPAL_DISPUTE_EXIST | THIS ENUMERATION VALUE IS DEPRECATED. |
| REQUESTED_QUANTITY_NOT_AVAILABLE | This enumeration value is returned if a buyer wanted more quantity of a line item than what was available for sale. |
| RETURN_EXIST | This enumeration value indicates that the order cancellation request cannot be initiated since a return request exists for one or more line items in the order. |
| SHIPPED_ORDER | This enumeration value indicates that the order cancellation request cannot be initiated since the order (or one or more line items in the order) has already been shipped. |
| UNKNOWN | This enumeration value indicates that the ineligibility reason cannot be determined. |
| UNPAID_ORDER | This enumeration value indicates that the seller can cancel an order without consent from the buyer since the order remains unpaid after a certain number of days. |
| UNSUPPORTED_PAYMENT_METHOD | This enumeration value indicates that the order cancellation will be blocked if the payment method(s) are not supported. |
| UNSUPPORTED_SITE | This enumeration value may be retured if an incorrect eBay marketplace ID was passed in as a header value. |