INRCreationReasonEnum
This enumeration type lists the possible reasons why an 'Item not received' (INR) inquiry is opened by a buyer.
No calls use INRCreationReasonEnum.
Enumeration Values
Value | Description |
EMPTY_BOX | This enumeration value indicates that the buyer created an INR inquiry because a shipment was received, but it was an empty box. |
INCOMPLETE_ORDER | This enumeration value indicates that the buyer created an INR inquiry because they received an incomplete order, or an order that does not include this particular line item. |
ITEM_NOT_RECEIVED_ASK_FOR_REFUND | This enumeration value indicates that the buyer created an INR inquiry because they have not received the item within the expected delivery window, and now they just want a refund. |
ITEM_NOT_RECEIVED_TRACKING_SHOWS_DELIVERED | This enumeration value indicates that the buyer created an INR inquiry because tracking information shows the line item was delivered, but the buyer does not have the line item. |
LATE_ORDER | This enumeration value indicates that the buyer created an INR inquiry because the order was received, but it was not received within the expected delivery window, and now they just want a refund. |
TRACKING_INFO_UNAVAILABLE | This enumeration value indicates that the buyer created an INR inquiry because shipment tracking information is not available for the line item. |
UNKNOWN | This enumeration value indicates that the reason why the buyer created an INR inquiry is unknown. |