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  • Important: Due to EU & UK Payments regulatory requirements, an additional security verification via Digital Signatures is required for certain API calls that are made by EU/UK sellers. Please refer to Digital Signatures for APIs to learn more on the impacted APIs and the process to create signature to be included in the HTTP payload.

  • OpenAPI Specification - Version 2.0 for all of our RESTful APIs will no longer be available starting April 5, 2023. We will continue leveraging OpenAPI Specification - Version 3.0 for new features in our RESTful APIs.

The Analytics API provides data and information about a seller and their eBay business.

The resources and methods in this API let sellers review information on their listing performance, metrics on their customer service performance, and details on their eBay seller performance rating.

The three resources in the Analytics API provide the following data and information:

  • Customer Service Metric – Returns benchmark data and a metric rating pertaining to a seller's customer service performance as compared to other seller's in the same peer group.
  • Traffic Report – Returns data and information that shows how buyers are engaging with a seller's listings.
  • Seller Standards Profile – Returns information pertaining to a seller's profile rating.
Sellers can use the data and information returned by the various Analytics API methods to determine where they can make improvements to increase sales and how they might improve their seller status as viewed by eBay buyers.

For details on using this API, see Analyzing seller performance.


Method NameHTTP MethodPathSummarySamples
getCustomerServiceMetricGET/customer_service_metric/{customer_service_metric_type}/{evaluation_type}Retrieves the seller's customer service performance for the specified metric type and eBay marketplace.View getCustomerServiceMetric - /customer_service_metric/{customer_service_metric_type}/{evaluation_type}


Method NameHTTP MethodPathSummarySamples
findSellerStandardsProfilesGET/seller_standards_profileRetrieves detailed performance metrics for a seller's account.View findSellerStandardsProfiles - /seller_standards_profile
getSellerStandardsProfileGET/seller_standards_profile/{program}/{cycle}Retrieves a specific set of performance metrics for a seller's account based on a program and evaluation period.View getSellerStandardsProfile - /seller_standards_profile/{program}/{cycle}


Method NameHTTP MethodPathSummarySamples
getTrafficReportGET/traffic_reportGenerates a customized traffic report for a seller's listings based on search criteria.View getTrafficReport - /traffic_report